Every shampoo has a focus. Choose what suits you now.

Ask what you need before looking at product claims

Removing oil, caring for dryness, managing dandruff in a washing routine and smoothing hair are different priorities. ESAKI and BALLVIC products have different roles. Your hair therapist will understand your needs first, explain the choices and follow the uses and instructions on current packaging.

Dry or oily? No need to label yourself in a hurry

Scalp condition changes. Climate, oil production, sweat, washing frequency, product residue and recent colouring or perming can all affect how it feels. Weather is only one factor; temperature alone cannot tell you that your scalp is definitely dry or oily.

Washed your hair at night, but your roots are flat by morning?

Check for oily shine or clumping at the roots, thorough rinsing, conditioner applied near the roots, naturally fine hair and flattening during sleep. Flat roots do not necessarily mean excess oil or hair loss.

• Adjust washing frequency to how your scalp feels, rather than continually increasing cleansing strength.
• Focus shampoo on the scalp and use conditioner according to your hair's needs. For fine hair, start with the ends.
• Gently blot water with a towel. Use low to medium heat when blow-drying and keep the dryer moving.

Understand first, then choose. No guesswork needed

Bring the products you use and describe the difference between wash day and the next morning. During a free scalp check, you can view the images with us, understand the care considerations and decide your next step.

Hair-care products serve different purposes. Everyday cleansing and styling do not address every cause of hair loss.